Ongoing IT care for people and businesses who would rather not spend their time maintaining their own systems. I handle the routine work in the background, check in every month, and keep improving your setup, with GUARDZ security underneath.
WHO IT IS FOR
I built the Service Loop for people and businesses who would rather not spend their time maintaining their own systems, and I only recommend it to people it genuinely helps.
You do not have the time
Keeping systems updated and secure takes attention you would rather spend on your work or your life.
You do not want to keep calling
You want the routine work handled in the background, without having to call, schedule, or chase anyone.
You want fewer surprises
You want a steady, predictable cost, with small problems caught early instead of turning into big bills.
That is why I always start with a free conversation, to see whether this fits you. If it does not, I will tell you, and I will still help with whatever brought you here.
There is a signed agreement with a quarterly commitment, so everything gets set up right. After the first quarter, you can step away anytime. You keep your documentation, and you can change levels whenever it makes sense.
Think of me as the neighbor who happens to know a lot about tech.
WHAT YOU GET
The goal is for your hours to go to keeping things healthy, not to putting out fires.
Support covers all your devices and everyone who uses them. GUARDZ protection covers a set number of people at each level, and more can be added anytime.
Fix it
Computer repairs
Hardware upgrades
Software troubleshooting
Printer support
Connect it
Wi-Fi and networking
Email setup
Cloud services
Remote and on-site support
Protect it
Virus and malware removal
Cybersecurity
Data backup
System monitoring
Security underneath every level
From ITComp and GUARDZ: a security team watching around the clock, endpoint protection, email protection, identity monitoring, and security awareness training.
A typical month
A monthly check-in
Updates scheduled for a time that suits you
A monthly security report and a quick review of what matters, including phishing simulation results
Routine maintenance in the background that never uses your hours
Ongoing improvements to your setup
THREE LEVELS
Every level works the same way: routine work in the background, a monthly check-in, and steady improvements. What changes is how much time and priority you get.
CORE
Steady help for solo operators and individuals.
Repairs, setup, and tune-ups, on-site or remote
Routine maintenance in the background, never using your hours
GUARDZ security underneath, with a monthly security report
Monthly check-ins, regular audits, and an annual security check
Your setup written down from day one
PRIME
Priority help for growing businesses.
Everything in Core
Priority for urgent requests
Automations built around how your business works
Deeper protection available when needed
More time set aside each month for improving your setup
STRATEGIC
The most hands-on help for businesses that cannot afford downtime.
Everything in Prime
The highest priority when something stops your work
Advisory time to plan changes with you before I make them
More automations and deeper setup for your systems
The most time set aside each month
Not sure which level fits? Tell me what is going on.
WHAT CLIENTS SAY
★★★★★
“Extremely professional and very detailed in giving you exactly what you need… Baker Construction Group Inc will only use him for all future computer issues.”
Leslie Wright
★★★★★
“Andrew from IT comp was excellent! He was prompt, professional and explained things thoroughly. I will use them for all my PC & tech needs in the future.”
Cliff W.
★★★★★
“Andres is very knowledgeable, did a great job. Needed more help and was great at helping me out remotely. Will definitely use him again!”
Ian Hendry
“We will continue to use his services in the near future.” · Darrin Boylan
“I now know who to call next time!” · Don Landis
“very caring, honest, and fair, as well as generous with his time” · D. Michael Di Vico
Read all 13 reviews on Google
COMMON QUESTIONS
Things people ask before deciding.
Still not sure which level fits? A free 15-minute call sorts it out.
Why a monthly agreement instead of paying when something breaks?
Many computer problems start small and get expensive when nobody is watching. With the Service Loop, the routine work runs in the background and I check in every month, so your hours go to keeping things healthy, not putting out fires. The better it runs, the less you need to call me.
Do I have to sign anything?
Yes. There is a signed agreement that spells out the hours set aside for you, how quickly and reliably I respond depending on the kind of request, and special rates on extra hours and projects. Bigger projects are scoped separately, so you know what falls inside and outside your service before any work begins. It has a quarterly commitment, so everything gets set up right.
What if I need more time than is set aside?
How much does it cost?
What happens after the first quarter?
What if I need help right away?
Who is the Service Loop not for?
Do you work with businesses and homes, and where?
Still have a question?
Tell me about your setup and what takes up your time, and I will tell you honestly whether the Service Loop is a good fit. If it is not, I will still help with whatever brought you here.
Prefer to text?
Text me
Send me a message
A free 15-minute call, with no obligation.