ABOUT ITCOMP

IT help that makes sense, from someone who shows up.

IT help that makes sense, from someone who shows up.

IT help that makes sense, from someone who shows up.

ITComp is Andres Ramirez, an IT engineer helping businesses and homes across Southwest Florida. I come to you or help you remotely, explain things in plain words, and make sure you understand what happened.

ITComp is Andres Ramirez, an IT engineer helping businesses and homes across Southwest Florida. I come to you or help you remotely, explain things in plain words, and make sure you understand what happened.

Book a free call

Call (239) 360-9615

Prefer to text?

Text me

Andres Ramirez, owner of ITComp, in his ITComp shirt.

Andres Ramirez, IT engineer, 12+ years

WHERE IT STARTED

Why ITComp exists.

Why ITComp exists.

Why ITComp exists.

I have worked on help desks, at large companies, in government work, and on hands-on repair. Every place taught me something. But I kept seeing the same thing: the human side got left out. That bothered me enough to start ITComp. I do not see clients as requests in a queue. I see people trusting me to figure it out with them.

I have worked on help desks, at large companies, in government work, and on hands-on repair. Every place taught me something. But I kept seeing the same thing: the human side got left out. That bothered me enough to start ITComp. I do not see clients as requests in a queue. I see people trusting me to figure it out with them.

HOW I WORK

No scripts. No runaround. Just this.

No scripts. No runaround. Just this.

No scripts. No runaround. Just this.

This is how I approach every job, whether it is a business with a full network issue or a home with a slow computer.

This is how I approach every job, whether it is a business with a full network issue or a home with a slow computer.

I figure it out.

I have worked across support, infrastructure, security, and design. Whatever the problem is, I find a way.

I treat you like a person.

No ego, no tech-speak. Every question gets a real answer, no matter how big or small the job is.

I make sure you understand.

I explain what I found, what I did, and what to do next, before I leave. Nothing stays a mystery.

I speak your language.

Plain English, and Spanish too. I explain what is going on and why, so it all makes sense to you.

I know what it feels like to need help and not feel heard. That is what gets me out of bed. Not the technology. The people.

I know what it feels like to need help and not feel heard. That is what gets me out of bed. Not the technology. The people.

WHAT CLIENTS SAY

In their words.

In their words.

In their words.

★★★★★

“Company owner Andres Ramirez personally oversaw my job. He brought my iMac ‘Up to Speed,’ like it was when it was brand new. Andres made three trips to Naples to solve my computer issues… I strongly recommend this company to anyone who needs work done on their computer.”

“Company owner Andres Ramirez personally oversaw my job. He brought my iMac ‘Up to Speed,’ like it was when it was brand new. Andres made three trips to Naples to solve my computer issues… I strongly recommend this company to anyone who needs work done on their computer.”

Paul Herber

Google review, Dec 2023

“very caring, honest, and fair, as well as generous with his time” · D. Michael Di Vico

“very patient and understanding” · Marcia Parmenter

“He is easy to talk with, pleasant, and very clear in his explanations.” · Phyllis Rieser

Read all 13 reviews on Google

IN THE FIELD

A look at the work.

A look at the work.

A look at the work.

Andres Ramirez

Andres Ramirez

At the bench

At the bench

Client visit

Client visit

MacBook repair

MacBook repair

Giving a talk

Giving a talk

Ribbon cutting

Ribbon cutting

AT A GLANCE

The basics.

The basics.

The basics.

Who I help

Who I help

Businesses, solo operators, and homes

Businesses, solo operators, and homes

Where

Where

On-site in Estero, Bonita Springs, Fort Myers, Naples, and Cape Coral. Remote support anywhere.

On-site in Estero, Bonita Springs, Fort Myers, Naples, and Cape Coral. Remote support anywhere.

Languages

Languages

English and Spanish

English and Spanish

Meeting space

Meeting space

By appointment in Cape Coral

By appointment in Cape Coral

Founded

Founded

2023

2023

Experience

Experience

More than 12 years in IT

More than 12 years in IT

Reach me

Reach me

(239) 360-9615

or

support@itcompus.com

FAQ

Common questions.

Common questions.

Common questions.

Computers, Wi-Fi and networks, printers, email and accounts, viruses, backups, and new computer setup, plus the software your business runs on, like accounting and point of sale. Windows, Mac, and Linux. If it runs on electricity and causes headaches, I can help. Not sure? Just reach out and tell me what is going on.

Me. I am Andres, the engineer, and I do the work myself, from the first call to the fix.

Let’s start with a conversation.

Let’s start with a conversation.

Let’s start with a conversation.

Tell me about your setup and what takes up your time, and I will tell you honestly whether I am the right fit. If not, I will still help with whatever brought you here.

Tell me about your setup and what takes up your time, and I will tell you honestly whether I am the right fit. If not, I will still help with whatever brought you here.

Book a free call

Call (239) 360-9615

Prefer to text?

Text me

Send me a message

A free 15-minute call, with no obligation.