Tech giving you trouble?

Tech giving you trouble?

Local IT support for Southwest Florida businesses and homes. I come to you, fix it, and make sure you actually understand what happened before I leave. No hold music, no shipping your computer off, no runaround.

Local IT support for Southwest Florida businesses and homes. I come to you, fix it, and make sure you actually understand what happened before I leave. No hold music, no shipping your computer off, no runaround.

★★★★★

5.0 on Google · 13 reviews · ITIL certified, 12+ years

  • Locally Owned & Operated.

  • Licensed & Insured

  • On-Site & Remote Support

  • Fast Response

WHAT WE FIX

WHAT WE FIX

Most of the problems I get called about are things I have dealt with before. If I have not, I will figure it out.

Most of the problems I get called about are things I have dealt with before. If I have not, I will figure it out.

On-site or remote. No waiting on hold, no shipping your computer off, no jargon.

On-site or remote. No waiting on hold, no shipping your computer off, no jargon.

Business IT Support

Printers, email setup, server issues, employee devices. Solid IT support for businesses that need a real partner, not a revolving door of different technicians. Same person every time.

On-Site Visits

I come to you in Estero, Bonita Springs, Fort Myers, Cape Coral, and Naples. No need to pack up your equipment.

Remote Support

I send you a secure link, you click it, and I connect directly to your screen. Fast fixes for software issues, viruses, and settings without a visit.

Network & Wi-Fi

Slow speeds, dead zones, router setup, and network security. I design and optimize for homes and offices.

Virus & Security

Full virus and malware removal plus security setup to keep your data, devices, and passwords protected. I make sure it is actually gone before I leave.

Data Backup & Recovery

If your computer died tomorrow, would your files be gone with it? I can set up automatic backups so you never have to find out the hard way.

Not sure which one you need? Tell me what’s going on.

WHAT WE FIX

Most of the problems I get called about are things I have dealt with before. If I have not, I will figure it out.

On-site or remote. No waiting on hold, no shipping your computer off, no jargon.

Business IT Support

Printers, email setup, server issues, employee devices. Solid IT support for businesses that need a real partner, not a revolving door of different technicians. Same person every time.

On-Site Visits

I come to you in Estero, Bonita Springs, Fort Myers, Cape Coral, and Naples. No need to pack up your equipment.

Remote Support

I send you a secure link, you click it, and I connect directly to your screen. Fast fixes for software issues, viruses, and settings without a visit.

Network & Wi-Fi

Slow speeds, dead zones, router setup, and network security. I design and optimize for homes and offices.

Virus & Security

Full virus and malware removal plus security setup to keep your data, devices, and passwords protected. I make sure it is actually gone before I leave.

Data Backup & Recovery

If your computer died tomorrow, would your files be gone with it? I can set up automatic backups so you never have to find out the hard way.

Not sure which one you need? Tell me what’s going on.

★★★★★ 5.0 on Google · 13 reviews

WHAT CLIENTS SAY

What people are saying.

★★★★★

“Andres is amazing. Extremely professional and detailed in giving you exactly what you need. Baker Construction Group Inc will only use him for all future computer issues. We are so happy we found him.”

“Andres is amazing. Extremely professional and detailed in giving you exactly what you need. Baker Construction Group Inc will only use him for all future computer issues. We are so happy we found him.”

Leslie Wright

Baker Construction Group Inc

★★★★★

“Andres worked tirelessly to remove viruses and switch our accounting system, providing diligent, professional knowledge. He is always on time with fair pricing. We will continue to use his services.”

“Andres worked tirelessly to remove viruses and switch our accounting system, providing diligent, professional knowledge. He is always on time with fair pricing. We will continue to use his services.”

Darrin Boyland

Bonita Tile Market

★★★★★

“Andres personally oversaw my job, making three trips to Naples to bring my iMac back ‘Up to Speed’ like new. He is wonderfully skilled, even making time on his last visit to help my father up the street with a printer issue. I had the perfect experience and recommend their service 100%.”

“Andres personally oversaw my job, making three trips to Naples to bring my iMac back ‘Up to Speed’ like new. He is wonderfully skilled, even making time on his last visit to help my father up the street with a printer issue. I had the perfect experience and recommend their service 100%.”

Paul Herbert

End User Client

★★★★★

“They responded within minutes and I had an appointment for later that day. Andres could not have been nicer and more professional. He resolved the issues, explained them to me, and made sure I understood how to use the new program before he left.”

“They responded within minutes and I had an appointment for later that day. Andres could not have been nicer and more professional. He resolved the issues, explained them to me, and made sure I understood how to use the new program before he left.”

Karen Grieco

End User Client

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HOW IT WORKS

How I usually handle it.

1

Book a free call

Tell me what is going on and I will figure out the best way to help. Usually pretty quick to get back to you.

Tell me what is going on and I will figure out the best way to help. Usually pretty quick to get back to you.

2

We diagnose & plan

I will figure out what is actually wrong, explain it in plain English, and tell you what I would do if it were my own computer.

I will figure out what is actually wrong, explain it in plain English, and tell you what I would do if it were my own computer.

3

Fixed. And if it is not, you do not pay.

I fix it completely and make sure you are good before I wrap up. If it is not resolved, I do not charge. Every fix gets documented so nothing has to be figured out from scratch next time.

I fix it completely and make sure you are good before I wrap up. If it is not resolved, I do not charge. Every fix gets documented so nothing has to be figured out from scratch next time.

4

Documented and monitored.

Everything about your setup gets noted so the next time something comes up we are not starting from zero. If you are a Service Loop client your environment is monitored around the clock so problems get flagged before you notice them.

Everything about your setup gets noted so the next time something comes up we are not starting from zero. If you are a Service Loop client your environment is monitored around the clock so problems get flagged before you notice them.

Hard drive
Printer issues
24/7 support
Cloud storage
Floppy disk
Server
Email
Laptop

HOW WE OPERATE.

Why it works the same way every time.

Most IT problems are not complicated. They feel complicated because nobody documented your setup, nobody followed a process, and nobody showed up the same way twice.

Prioritized by impact

Issues get prioritized by how much they actually affect your ability to work, not just who called first.

Issues get prioritized by how much they actually affect your ability to work, not just who called first.

Planned before they happen

Changes to your environment get planned before they happen.

Changes to your environment get planned before they happen.

Written down from day one

Your setup gets documented from day one so nothing falls through the cracks when something goes wrong.

Your setup gets documented from day one so nothing falls through the cracks when something goes wrong.

That is not a style preference. It is the same framework enterprise IT has run on for decades. It is what I was trained on and it is the standard I hold myself to on every single job.

WHERE WE WORK.

  • Estero

  • Bonita Springs

  • Fort Myers

  • Cape Coral

  • Naples

On-site visits across Southwest Florida. Remote support available anywhere.

FAQS.

Common questions.

Common questions.

Common questions.

Real answers from a real person.

Real answers from a real person.

What types of tech problems can you help with?

Do you help both home users and businesses in Southwest Florida?

How does remote IT support work?

What areas of Southwest Florida do you cover?

How fast can you get to me?

Is ITComp a local Southwest Florida business?

ONGOING HELP.

Someone who already knows your setup.

The Service Loop started with clients who liked how we worked together and wanted something steadier. It’s me, getting to know your setup and keeping it running, with GUARDZ security underneath.

Ready when you are.

Tell me what’s going on and I will help you figure out the next step. Free, no obligation.