TERMS & CONDITIONS
IT Comp Computer Solutions
Terms and Conditions for ITCOMP LLC
1. Introduction Welcome to IT Comp! These Terms and Conditions outline the rules and regulations for the use of our website, located at www.itcompus.com
2. Acceptance of Terms By accessing this website, we assume you accept these terms and conditions. Do not continue to use www.itcompus.com if you do not agree to all of the terms and conditions stated on this page.
3. Services Provided
At IT Comp, we offer a comprehensive range of IT solutions designed to meet the needs of small to medium-sized businesses. Our services include:
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IT Infrastructure Management: We provide network setup, server management, system audits, and emergency support to ensure your business runs smoothly and efficiently.
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Data Security & Compliance: Our team offers data protection solutions, compliance audits, risk management, and employee training to safeguard your sensitive information and ensure regulatory compliance.
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Cloud Solutions & Virtual Support: We facilitate cloud storage, remote IT support, virtual desktop infrastructure, and data migration to enhance your remote work capabilities.
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Project Management Software Integration (Construction): Our custom software integration and mobile device management services are tailored to improve efficiency for construction firms.
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Point-of-Sale System Support (Retail): We assist with installation, troubleshooting, smart technology integration, and staff training to optimize your retail operations.
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Network Security Solutions: We conduct data protection, compliance checks, and security audits to protect your business from potential threats.
What Users Can Expect:
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Professional Expertise: Our services are delivered by experienced professionals with industry-specific knowledge.
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Responsive Support: We offer almost immediate response times for inquiries to ensure your needs are promptly addressed.
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Tailored Solutions: We customize our services to align with the unique requirements of your business.
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Commitment to Quality: Our goal is to empower clients with reliable IT solutions and enhance technology accessibility while maintaining cost-effectiveness and personalized service.
4. User Obligations Users must not:
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Violate any applicable laws or regulations.
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Engage in fraudulent or harmful activities.
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Post or transmit any harmful or malicious content.
5. Payment Terms
At IT Comp, we offer flexible payment options to accommodate our clients' preferences. We accept payments online and in person via credit cards, debit cards, cash, and checks.
Upon completion of services, we ensure that our clients are satisfied with the work performed. Please note that once services have been rendered, we do not offer refunds. Our commitment is to deliver high-quality services, and we encourage clients to communicate any concerns or feedback promptly to address them effectively.
6. Intellectual Property Rights Unless otherwise stated, IT Comp owns the intellectual property rights for all material on www.itcompus.com All intellectual property rights are reserved.
7. Limitation of Liability IT Comp will not be liable for any damages arising from the use or inability to use the website or services.
8. Privacy and Data Use
At IT Comp, we are committed to safeguarding your personal information. Our Privacy Policy, effective as of August 2024, outlines how we collect, use, and protect your data when you sign up for an account or book a service call with us.
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Information Collected: We collect personal information such as your name, last name, email address, and phone number.
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Purpose of Data Collection: The information collected is used for communication regarding your account or service calls and for marketing purposes to send promotional materials and updates about our services.
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Data Sharing: We do not share your personal information with third parties outside of our company.
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Data Storage and Security: Your personal information is securely stored using industry-standard security measures, including encryption and secure web hosting.
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User Rights: You have the right to request the removal of your personal information from our systems at any time by contacting us at info@itcompus.com.
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Cookies and Tracking: Our website uses cookies to enhance loading speed and employs website metrics tools to analyze user engagement, helping us improve quality and user experience.
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International Data Transfers: We do not transfer personal data internationally. Any data stored in server farms outside the USA complies with established security and privacy regulations.
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Policy Updates: We may update our Privacy Policy from time to time, and users will be notified of any changes via email communication.
For further details, please refer to our full Privacy Policy or contact us at info@itcompus.com with any questions or concerns.
9. Governing Law These terms are governed by and construed in accordance with the laws of Florida state law, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
10. Dispute Resolution
At IT Comp, we are committed to resolving any disputes that may arise in a fair and efficient manner. By using our services, you agree to the following dispute resolution process:
Negotiation: In the event of a dispute, we encourage you to first contact us directly to attempt to resolve the issue through informal negotiation. You can reach us at info@itcompus.com or by phone at 239-360-1183.
Arbitration: If a dispute cannot be resolved through negotiation, it will be settled by binding arbitration. Arbitration will be conducted in accordance with the rules of the American Arbitration Association (AAA) in Lee County, Florida, and the arbitrator’s decision will be final and binding.
Governing Law: Any disputes arising out of or relating to these Terms and Conditions will be governed by the laws of the State of Florida, without regard to its conflict of law principles.
Exclusions: This dispute resolution process does not apply to claims related to intellectual property rights or any other claims where injunctive relief is sought.
By agreeing to these Terms and Conditions, you waive the right to participate in a class action or similar proceeding.
If you have any questions or need further clarification regarding our dispute resolution process, please contact us at info@itcompus.com or by phone at 239-360-1183.
11. Changes to Terms IT Comp reserves the right to revise these terms at any time. We will notify users of any changes by posting the new terms on this page.
12. Contact Information If you have any questions about these Terms and Conditions, please contact us at 239-360-1183 or info@itcompus.com